CONNECT is the multimedia communication platform for radio and television stations. It is a state-of-the-art oriented call center solution from a single source, tailored specifically to the needs of broadcasters.
It provides quicker accessibility to audience data and thus provides an increase in listener and viewer contacts.
- Central database for all relevant audience information
- Customer contact information immediately available during incoming calls
- Overview of the listener contact information and respective proactive measures
- Extensive evaluation possibilities
- VoIP or standard telephone systems integration
- Integrated call management system
- Integrated E-Mail client with batch function
- Options for listening to and storing voice mails
- Interface to standard broadcast industry systems